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SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com
May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.
Delivering a Successful SaaS Model with Managed Hosting by Verio
January 2010 - (Free Research) Some of the world’s most well-known brands, from Chase Bank to NBC Universal to PepsiAmericas, rely on The Revere Group as their trusted technology advisor. Learn how they were able to achieve increased revenue and fast response to customer requirements with flexible, high performance hosting from Verio.
Meeting Client Infrastructure Needs with Managed Hosting by Verio
January 2010 - (Free Research) Read this case study to learn how Accrisoft used Verio’s virtual and managed server solutions to achieve competitive pricing and tech support, seamless reliability for their customers, gained optimum performance from a reliable platform and acquired a 15-20 percent increase in customers.
Delivering Top Performance for High-volume Traffic Sites by Verio
January 2010 - (Free Research) PrecisionPros needed a hosting solution to accommodate high-volume, e-mail marketing campaigns and Web traffic driven by their clients. Learn how they used Verio's server management and web hosting solutions to deliver customizable solutions and a VAR that truly knows Verio servers and how to customize them for enhanced performance.
Weighing your call center hosting options by inContact
December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
A Standard Approach to Process Documentation by Lombardi Software
December 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
Gaining Visible Intelligence: Atos Origin's Proven End-to-End MES Solutions by Atos Origin
January 2010 - (Free Research) Read this paper to learn how Atos Origin’s distinctive Manufacturing Execution Systems (MES) solutions specifically developed for the manufacturing industry are helping companies around the world achieve much-needed flexibility, visibility, integration, and collaboration across the entire value chain.
7 Ways to Deal with Data Growth from a Cost Standpoint by i365, A Seagate Company
January 2010 - (Free Research) The incredible growth in the amount of electronic data generated for both business and personal use has resulted in higher costs for data storage and backup. Several factors have lead to these spiraling cost increases, including storage of larger files, multiple backups, and enforcement of industry regulations. How often is your company backing up?
Open, Manage, and Accelerate SSL Encrypted Applications by Blue Coat
September 2007 - (Free Research) Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter.
Next Generation ALM: Collaborative Software Development on Demand by CollabNet
June 2009 - (Free Research) CollabNet is the standard for on-demand collaborative software development networks. CollabNet software and services help distributed enterprises reduce costs and speed development by bringing their people, ideas, processes, and development partners together in one Web-based collaborative development platform.
The Trends and Direction of Enterprise Architecture (EA) by Infosys Technologies Limited
February 2009 - (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.
Fax as a 100% On-Demand Service: Integrated with SAP® Solutions by Esker Inc.
January 2010 - (Free Research) Adoption of SaaS solutions has increased as companies look to streamline costs and processes. Companies looking to integrate fax with SAP application no longer have to choose among efficiency, cost or functionality. SAP customers can take advantage of fax as service without software or hardware, and without sacrificing security or SAP integration.
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