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Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM October 23, 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Tactics for Winning the LTE Game by Alcatel-Lucent June 09, 2009 - (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Developing a strategy around client manageability by Dell, Inc. and Intel October 05, 2009 - (Free Research) Businesses today struggle to effectively manage clients due to the increase in options available. This podcast explores the top challenges of client manageability. Learn key considerations when developing a strategy around manageability. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Developing a Strategy Around Client Manageability by Dell, Inc. and Intel October 05, 2009 - (Free Research) Businesses today struggle to effectively manage clients due to the increase in options available. This videocast explores the top challenges of client manageability. Learn key considerations when developing a strategy around manageability. (VIDEO) VIEW ABSTRACT | GO TO

Redefining the Application lifecycle: Looking beyond the Application to Align with Business Goals by Hewlett-Packard Company December 2008 - (Free Research) This paper describes the HP approach and highlights the key opportunities to reduce the risks, costs, and time required to develop, deliver, and maintain high quality applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Smarter Storage Infrastructure by F5 Networks UK September 2009 - (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 by Microsoft September 2009 - (Free Research) View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Create a Smarter Storage Strategy by F5 Networks, Inc. September 2009 - (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pocket E-Guide: 6 Solutions for Developing a Clear Data Growth Management Strategy by IBM October 2009 - (Free Research) Growth of data on databases and applications can lead to failure to meet service levels which stems from the high TCO involved in maintaining, supporting, and planning for growth. Read this E-Guide and explore the advantages of having a clear data growth management strategy. Discover 6 key solutions for managing your data before it manages you. (EGUIDE) VIEW ABSTRACT | GO TO

eBook: Building A Center Of Excellence by Hewlett-Packard Company February 2009 - (Free Research) HP's approach to application lifecycle management and the Center of Excellence model for quality, performance, SOA, and security eliminates repetitive processes and work. And it improves business results by helping leading organizations integrate knowledge, processes, and resources. (EBOOK) VIEW ABSTRACT | GO TO

Four Critical Imperatives for Data Protection and Recovery: BEX Innovative Architecture Delivers Holistic Data Protection by Syncsort October 2009 - (Free Research) This paper describes an innovative, unified data protection model – developed by Syncsort – that not only supports each of these imperatives, but leverages them to provide actual return on your business investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing by SDL Tridion March 2009 - (Free Research) This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft January 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices of the Best-Run Sales Organizations: Sales Opportunity Blueprinting by SAP America Inc April 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture February 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Under Pressure: The State of Enterprise Web Application Quality and Availability by Oracle Corporation July 2009 - (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive Real-World Business Processes with Microsoft Dynamics CRM by Microsoft September 2009 - (Free Research) Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft March 2007 - (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Lifecycle Management (ALM) software solutions for green IT by IBM February 2009 - (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Putting Open Source to the Test: The Making of JBoss Enterprise Middleware by JBoss, a Division of Red Hat April 2008 - (Free Research) This paper is intended primarily for senior IT managers responsible for enterprise architecture, application development, and application operations. Managers evaluating middleware solutions will gain a deeper understanding of how JBoss Enterprise Middleware products are developed and why they offer an ideal platform for the development... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vyatta System Quick Start Guide by Vyatta Inc. February 2009 - (Free Research) Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Managed Services Delivery: From Packets to Applications by Blue Coat April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Plastics Manufacturer Sets Higher Standards of Performance with Rapid ERP Implementation from IQMS by IQMS April 2009 - (Free Research) Read this case study to learn how IQMS's single source enterprise software solution EnterpriseIQ delivered significant results to a leading European plastics manufacturing company. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Spend Analysis: Pulling Back the Cover on Savings by SAP America Inc October 2008 - (Free Research) As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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