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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
Driving Business Success with Software Reuse by IBM
March 01, 2008 - (Free Research) This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts.
eGuide: Server Virtualization and Storage: Channel Opportunities Explored by Dell, Inc. and Intel
October 2009 - (Free Research) In this expert E-Guide, brought to you by SearchITChannel.com and Dell, you will discover how solution providers are finding significant revenue opportunities in the consulting, planning, deployment and management of server virtualization and networking projects.
Extracting Value from Enterprise Log Data by ArcSight, Inc.
November 2008 - (Free Research) This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools.
VUE Software: Enterprise Incentive Management by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
Delivering Operational Excellence with Innovation by SAP America Inc
January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation
September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
Regulatory Compliance: How Digital Data Protection Helps by Iron Mountain Digital
January 2007 - (Free Research) This white paper presents vital information about the regulatory requirements that enterprises must satisfy and how digital data protection helps enterprises satisfy these requirements.
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
Getting Started with Master Data Management by DataFlux Corporation
December 2008 - (Free Research) This paper focuses on what is master data, why it is needed, how to get started in managing it, and methodologies for implementing master data management.
NetBackup Architecture Overview by Symantec Corporation
December 2008 - (Free Research) The purpose of this document is to provide an overview of the requirements for a basic NetBackup architecture to help customers understand which components are required in a data protection solution.
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