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Convergence of Sales and Marketing by Neolane Inc.
October 2008 - (Free Research) This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).
Customer Satisfaction with Email Archiving Systems by Sunbelt Software
August 2008 - (Free Research) Osterman Research surveyed organizations about a variety of email archiving systems to understand overall satisfaction of their current archiving system. The goal is to help decision makers in their archiving evaluation process.
Dialogue by Exstream Software
Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.
Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc.
RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.
Anatomy of a PeopleSoft Enterprise Archiving Project by IBM
November 2008 - (Free Research) Archiving is a proven best practice that has helped sites worldwide improve performance, control costs and automate data retention. This whitepaper discusses the major components of an archiving project as part of a full data management strategy.
e-Book: Content Management Vs. Knowledge Management by InQuira Inc
October 2008 - (Free Research) This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today’s markets.
The Growing Importance of E-Discovery on Your Business by Google
November 2008 - (Free Research) The goal of this white paper is to focus on the key issues involved in developing an E-discovery capability and to help organizations plan to become better prepared for the rigors of the E-discovery process.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
Web Services Technologies in Enterprise IT Management by Intel Corporation
February 2008 - (Free Research) Build an automated, end-to-end manageability framework that can be easily designed using emerging IT management standards. Read this white paper for more on how to create an effective framework that maps directly to business rules.
Mastering the latest master data management best practices by Kalido
October 2008 - (Free Research) View this expert Podcast and learn how to prepare data environments for a master data management (MDM) implementation. Hear advice on developing MDM soft skills and learn how to measure the success of MDM implementations.
To “ILM” or Not to “ILM”, That Is the Question! by CommVault Systems, Inc.
September 2008 - (Free Research) This article addresses what ILM originally set out to achieve, what it is today and what the real world requirements are for it long term.
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