Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

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Workflow Automation | Business Process Management (BPM) | Help Desk and Call Management | Customer Service (General) | On-line Customer Support | Business Process Automation | Call Center Management | Enterprise Content Management (ECM) | Issue Tracking and Management | Document Control

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Nimsoft™ Service Level Management Solutions by Nimsoft, Inc. August 2008 - (Free Research) Nimsoft is the premier provider of business-focused service level management solutions that combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use. (DEMO) VIEW ABSTRACT | GO TO DEMO

Actuate Performancesoft Suite: Performance Management Solution by Actuate Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Telelogic® Tau® Model-Driven Development Environment by Telelogic, An IBM Company Telelogic® Tau® provides standards-based Model-Driven Development for complex systems and software including distributed applications and Service Oriented Architectures.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Business-Oriented Foundation for Service Orientation by Microsoft Corporation India Pvt Ltd October 2008 - (Free Research) Service-orientation, with the advent of Web services, is the latest technology solution put forward to automate business activities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dialogue by Exstream Software Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dialogue Live by Exstream Software Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Quit Paper and Close the Order-to-Cash Performance Gap by Esker Inc. November 2008 - (Free Research) View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Desktop Virtualization with Citrix XenDesktop by Citrix November 2008 - (Free Research) This paper take a look at the factors that are changing the world of the desktop and rendering traditional desktop lifecycle management obsolete. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

When Content Is King by AT&T Corp October 2008 - (Free Research) This article explains how Content Delivery Networks (CDNs) are helping companies to speed rich content to wider audiences. (WHITE PAPER) GO TO WHITE PAPER

The IPTV Solution by AT&T Corp October 2008 - (Free Research) Learn about two components of a solution that allow you to produce and broadcast video to internal and external audiences: Enterprise Content Delivery Networks and Internet Content Delivery Networks. (WHITE PAPER) GO TO WHITE PAPER

Woods Gain Advanced Web Filtering Technology with Bloxx by Bloxx, Inc. September 2008 - (Free Research) The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver against Business Goals with IT Lifecycle Management by matrix42 June 2008 - (Free Research) In this Podcast Holger Maul CEO of matrix42 has been interviewed to gain matrix42's perspective on IT Lifecycle Management. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Federal Desktop Core Configuration: Achieving Compliance with the Lowest Total Cost of Ownership by Lumension Security August 2008 - (Free Research) This white paper explains how the differences between different FDCC automation tools affect security and IT costs. It also includes a description of Lumension Security’s Vulnerability Management Solution, which has received (SCAP) validation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Beyond HIPAA Compliance: Securing the Evolving Endpoint by Lumension Security September 2008 - (Free Research) Watch this webcast to learn about the many dynamic threats to your confidential data and systems and how endpoints have evolved and all of the sources of risk within your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix42 June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Large School District Transitions from Kronos to GHG for Their Time & Attendance Solution by GHG Corporation April 2008 - (Free Research) By implementing eEMS, Killeen has integrated its business processes, and consolidated vital organizational data into a centralized data repository that is easily queried and maintained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc. September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Faxing ROI: What You Don't Know Could Save You Money by Castelle February 2008 - (Free Research) Castelle's FaxPress Premier and FaxPress Enterprise fax servers provide an ideal scan in, fax out solution for a variety of copier, scanner and MFP devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast- Getting started with IT Process automation by BMC Software, Inc September 2008 - (Free Research) In this podcast, expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Mastering the latest master data management best practices by Kalido October 2008 - (Free Research) View this expert Podcast and learn how to prepare data environments for a master data management (MDM) implementation. Hear advice on developing MDM soft skills and learn how to measure the success of MDM implementations. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Managing Imports in an ERP System by Xperia June 2008 - (Free Research) Managing imports is more complex, difficult, and error-prone than it initially appears. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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