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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc.
July 01, 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Asset Management by Dell, Inc. and Intel
October 07, 2009 - (Free Research) Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more.
(DATA SHEET) VIEW ABSTRACT | GO TO

DirectAccess and Windows 7 Enterprise by Microsoft Corporation India Pvt Ltd
December 18, 2009 - (Free Research) With DirectAccess, users can easily navigate to internal file shares and access documents from a remote location just as if they were connected within the office. Management is also streamlined. Watch this video to learn more.
(VIDEO) VIEW ABSTRACT | GO TO

Technical Overview of Windows Server® 2008 R2 Remote Desktop Services by Microsoft Corporation India Pvt Ltd
May 25, 2009 - (Free Research) This technical white paper discusses the features, benefits, and usage scenarios for RDS and is intended for server administrators who are already familiar with RDS as well as those server administrators who want to learn more about Microsoft's desktop and presentation virtualization technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Wide Area Application Services: WANs with LAN-like Speed by Cisco Systems, Inc.
December 18, 2009 - (Free Research) Cisco Wide Area Application Services (WAAS) enables consolidation of your branch office server, storage, application, and data protection infrastructure into the data center, allowing for a multitude of business benefits. Watch this informative video to learn more.
(VIDEO) VIEW ABSTRACT | GO TO

Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation
August 2008 - (Free Research) In this whitepaper learn about the latest notebook and desktop PCs with Intel vPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.
(WHITE PAPER) GO TO WHITE PAPER

Video: Windows 7 Enterprise and BranchCache by Microsoft Corporation India Pvt Ltd
December 2009 - (Free Research) BranchCache and Windows 7 Enterprise can help WAN utilization and increase responsiveness when accessing documents, web pages, and videos stored on file servers and internet sites running on Windows Server 2008. Watch this video to learn how.
(VIDEO) VIEW ABSTRACT | GO TO

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry
February 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Blackberry Enterprise Server for IBM Lotus Domino - Service Pack: 6 by BlackBerry
February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. IBM® Lotus® Domino® version 7.0.2 or later is required to support rich-content email messages on the BlackBerry Enterprise Server.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Exciting Future of Monitoring Patient Health from Home with Blackberry Solution by BlackBerry
February 2009 - (Free Research) Because of cost restrictions and burdened healthcare systems, daily monitoring of patients with diseases has been nearly impossible. Seeking a solution, UHN and Mount Sinai Hospital conducted a 33-patient trial and found BlackBerry smartphones could increase patient involvement in their healthcare without adding pressure to the healthcare system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast: Client Virtualization : The What, Who, Why and Why Nots? by Dell and VMware
December 2009 - (Free Research) In this mediacast, learn how to utilize virtual desktop infrastructure (VDI) technology to enhance desktop flexibility and IT agility. Discover how to deploy and manage your desktop infrastructure effectively. Learn how VDI technology enables you to consolidate virtual desktops while managing your entire desktop not just applications.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

eBook: TechFocus - Virtual Desktop Infrastructures by Citrix
December 2009 - (Free Research) In the vast and complicated virtual desktop ecosystem, finding the right balance of protocols, bandwidth and third-party tools will make it a success in your data center.
(EBOOK) VIEW ABSTRACT | GO TO

The Mobile Majority by Intel Corporation
June 2009 - (Free Research) Not just for Road Warriors any more, mobility takes hold as a strategic corporate asset across the enterprise. This article summarizes key mobility data from a recent Forrester Research report and Intel IT's experience with a highly mobile workforce Lost Laptops: More Expensive Than You Think
(WHITE PAPER) GO TO WHITE PAPER

Power efficiency and sustainable Information Technology by Intel Corporation
December 2008 - (Free Research) Read this white paper to hear how the authors tackle the ever-increasing problem of the cost of energy consumption in an enterprise. They show how the use of remote power-management technologies allows a business to manage energy consumption while ensuring that systems can be awakened in a reliable, secure manner.
(WHITE PAPER) GO TO WHITE PAPER

Dynamic Virtual Clients by Intel
November 2009 - (Free Research) In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.
(VIDEO) GO TO

Improving Client Stability with Proactive Problem Management by Intel
September 2009 - (Free Research) Intel IT implemented a proactive problem management process based on analysis of objective, largely system-generated data from client PCs across our worldwide environment.
(WHITE PAPER) GO TO WHITE PAPER

Case Study: Data Solutions, Inc. Protects its Clients with Panda Cloud Office Protection by Panda Security
November 2009 - (Free Research) Read this case study to learn how Data Solutions, Inc. gained the ability to handle remote management from a single point, to handle remote installation and management of all clients, to reduce service management operating costs, and to prevent identity theft by implementing Panda Cloud Office Protection.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation
September 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Delphi Capital Easily Shifts to EVault's Cloud-Based Managed Backup Services by i365, A Seagate Company
May 2009 - (Free Research) This document provides an examination of Delphi Capital's implementation of the EVault Managed Backup Services and the firm's experience and opinions on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Client Systems Management - Take Control of your Environment by Dell, Inc. and Intel
August 2009 - (Free Research) Dell simplifies systems management. Dell's approach delivers systems management solutions that integrate and interoperate to help ease deployment, speed problem resolution, and enable you to manage smarter.
(BROCHURE) VIEW ABSTRACT | GO TO

Presentation Transcript: Online Backup FAQ by i365, A Seagate Company
November 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this presentation transcript, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Remote Encryption Management SDK by Intel
September 2009 - (Free Research) Remote Encryption Management Software Development Kit (SDK) provides the tools to allow FDE or software based encrypted hard drives to be unlocked remotely out of band using vPro. This allows computers with vPro and encrypted hard drives to be managed out-of-band. Learn more about this SDK and download your free copy today.
(DOWNLOAD) GO TO DOWNLOAD

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global
October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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